PAYMENT AND SHIPPING
Please Note!
We are located in Canada, and our online store currently only ships to Canadian addresses. International sales can very restricted due to Government regulations, however we do import and export whenever possible and encourage you to contact us for more information if you are looking to make a purchase outside of Canada!
ACCEPTED PAYMENT METHODS
CREDIT CARD
Wolverine Supplies accepts credit card payment by VISA, MasterCard, American Express.
EMT / CERTIFIED CHEQUE / MONEY ORDER
We also accept EMT, Certified Cheques and Money Order however these payment methods are not available for orders placed online. To pay with EMT, certified check or money order please e-mail your order to sales@wolverinesupplies.com.
LAYAWAY
We like to make it simple for you by offering a lay-away program. We are happy to work with you to make your new purchase affordable and achievable. We require a 20% non-refundable downpayment. You then have 90 days to pay off the balance. If the transaction is not completed within 90 days, Wolverine Supplies will refund anything paid over the 20% deposit.
SHIPPING GUARANTEE
Wolverine Supplies has a very simple shipping policy. Everything is shipped "signature required" unless other service is requested by the customer. Until your goods have been signed for at the delivery address, it is Wolverine Supplies responsibility.
If your goods are damaged or parts lost in transit please photograph and document the damage with the carrier, retain the packaging and report this to Wolverine Supplies.
SHIPPING CALCULATION CHARGE
Shipping is calculated by the size and weight of the items you are purchasing and shipping quotes/estimates you see online are the quotes directly calculated and provided by our shipping carriers; as we are tied to their systems. These calculations are estimates only, and if there is a discrepancy between the estimated shipping cost and the actual cost you will be advised before your order ships. Our minimum shipping cost is $19.95.
*Shipping charges are not refundable after purchase has been invoiced and shipped. Any promotion codes must be applied prior to invoicing. If you have any trouble with any promotions, or feel your shipping calculation may be incorrect, please contact our team prior to placing your order.
When checking out online the appropriate shipping charge will be applied to your cart, if firearms or accessories it will be going through Canada Post. If ammunition or dangerous goods then it will be going via courier, which most likely will be Purolator.
If you have any questions please feel free to contact our sales team and they will help you out!
SHIPPING SPEED AND DELIVERY TIMES
All orders typically ship within 1-3 business days. If you have purchased a non-restricted firearm or ammunition please allow an additional 24 hours for license verification. If you have purchased a restricted or prohibited firearm please allow additional time for the transfer to be approved by the CFC. Wolverine Supplies does not ship on weekends or holidays.
All orders have tracking information. When your order ships, you will receive a shipping confirmation email with a link to track your package.
FOR DROP SHIPPED PRODUCTS SHIPPING DIRECTLY FROM PARTNER:
Since Drop Shipped Products ship separately from partner, they will arrive in a separate package from the rest of your order and probably on a different date.
CARRIER RESTRICTIONS:
Due to specific shipping restrictions, not all Wolverine Supplies merchandise can be shipped via our courier services.
All firearm, optic and accessory purchases will be shipped via Canada Post. All ammunition, solvents and aerosol purchases must be shipped by courier (a PO Box is not accepted). All reloading powder and primer purchases cannot be shipped via Canada Post or air shipping methods. These products must ship via Ground courier shipment.
All purchases containing firearms, Dangerous Goods and ammunition cannot be shipped by air and must ship by Ground service.
It is our policy to only ship restricted firearms to the physical address that the buyer has on file with the CFC. We will not ship firearms with ammunition.
All parcels are shipping with adult signature required.
INTERNATIONAL CUSTOMERS:
International sales are very restricted due to Government regulations, however we do import and export when possible. Please contact international@wolverinesupplies.com for more information.
UNCLAIMED PARCELS
Any shipments that are returned to Wolverine Supplies "unclaimed" will be refunded less the cost of shipping and a 20% restocking fee.