Warranty & Returns
Your satisfaction is important to us. If you need to return a product we will make every reasonable effort to satisfy you. All goods (unless otherwise specified) are sold with a seven-day (from receipt of order) "no questions asked" return policy. The customer is responsible for return shipping unless the exchange/return is due to error on our part. Some conditions do apply, please visit the 'Our Guarantee' page on our website for complete details.
EAR WEAR PRODUCTS RETURN POLICY
Please note that for hygiene reasons, all ear plugs, ear buds, and ear wear products are final sale.
These items are non-returnable and non-refundable once purchased.
Manufacturer Warranty
To provide the best possible warranty support to our customers, we ask that you please contact our Warranty Centre by emailing warranty@wolverinesupplies.com. We will make every effort to expedite the warranty process for our customers. This may be in the form of referring you to the manufacturer’s approved warranty centre (which may even be Wolverine Supplies) or taking care of the claim “in house”. Under no circumstances attempt to return a firearm direct to an overseas/international manufacturer without first consulting with us. A copy of your sales receipt or your order number is required for all claims. Warranty does not cover the cost of return shipping.
*If your claim is not covered by warranty, you may be responsible for the parts and costs associated with the repair.
We are the official Canadian Warranty Centre for the following brands:
- Accuracy International
- Athlon Optics
- B&T AG
- Daniel Defense
- Mossberg
- Schmidt & Bender (*Additional licensing fees may apply)
Make a Return Request
Determine which method of return request you need to make, follow the link, and fill out the request form. That’s it! Once your submission is processed, you will be contacted by our Warranty and Returns Centre.
Make a Return
RMA's (Return Merchandise Authorizations) can be initiated from your Customer Account Center for items that have been purchased through Wolverine Supplies.
Make a Warranty / Repair Claim
Fill out our Warranty / Repair Claim form. This form is for items that need to be returned and processed through our Warranty Centre.